A minimalist office desk setup with a computer displaying a CRM system, a calendar with appointments, a clipboard with invoices, and communication icons representing client support.

What High-Level Tasks Can Virtual Assistants Perform to Enhance Your Client Care?

by Dwayne GuevarraBusiness Growth, Client Relationship, Finance & Accounting, Outsourcing, Productivity, Sale, Technology & AutomationPosted on Comments are Disabled

What High-Level Tasks Can Virtual Assistants Perform to Enhance Your Client Care?

In the competitive landscape of modern business, efficient customer service is not just a necessity—it’s a differentiator. Virtual assistants (VAs) have become pivotal in managing sophisticated customer service tasks, enabling businesses to improve operational efficiency and enhance customer relationships. Here’s how virtual assistants can tackle four high-level customer service tasks that are crucial for your business.

1. Streamlining Client Onboarding

The onboarding process sets the tone for your client relationships. Virtual assistants can significantly enhance this initial interaction by taking over the administrative heavy lifting. They efficiently set up client profiles in CRM systems, ensure that all necessary information is collected, and even handle initial welcome communications. By delegating these tasks to a VA, you not only speed up the process but also ensure a smooth and professional first impression.

2. Managing Scheduling and Appointments

Effective calendar management is key to avoiding scheduling conflicts and ensuring optimal client interaction. Virtual assistants can oversee your calendar by scheduling appointments, sending out reminders, and managing reschedules or cancellations. This kind of support is invaluable in maintaining a seamless flow of meetings and interactions, which in turn enhances client satisfaction and trust in your business’s organizational capabilities.

3. Overseeing Invoices and Billing

Cash flow is the lifeline of any business, and managing invoicing can be a time-consuming task. Virtual assistants can take charge of the invoicing process by generating, sending, and following up on invoices. This helps maintain your financial organization and ensures timely payments. By outsourcing this task to a VA, you not only keep your books in order but also free up your time to focus on core business activities that drive revenue.

4. Providing Ongoing Client Care and Support

Ongoing client care is critical for retention and satisfaction. Virtual assistants can handle daily client queries, provide support, and resolve issues promptly. This consistent level of service helps build strong, loyal relationships with your clients, directly impacting client retention and the overall reputation of your business. With a VA, you ensure that your clients always have a knowledgeable and responsive point of contact.

Why These Tasks Matter

Delegating these high-level tasks to virtual assistants allows business owners to concentrate on strategic growth while ensuring that the operational aspects run smoothly. It’s a cost-effective way to enhance capacity without compromising on service quality or client experience.

Conclusion

Incorporating a virtual assistant into your business operations can transform your approach to customer service. From onboarding new clients to managing invoices and appointments, VAs provide a level of efficiency and professionalism that can significantly contribute to your business’s success.

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Struggling to Keep Up with Client Support? Discover the Power of Virtual Assistants!

by Dwayne GuevarraBusiness Growth, Client Relationship, Outsourcing, Productivity, Technology & AutomationPosted on Comments are Disabled

Struggling to Keep Up with Client Support? Discover the Power of Virtual Assistants!

Today I’m sharing how virtual assistants (VAs) can transform client care and support, significantly enhancing client satisfaction and retention. Whether you’re running a startup or managing a well-established company, understanding the role of VAs in client interactions is crucial for your business’s success.

What is a Virtual Assistant?

First, let’s define what we mean by a virtual assistant. VAs are remote workers who use digital tools to manage tasks ranging from routine administrative work to complex client support issues. They work across various platforms to ensure that your client service needs are met promptly and professionally.

Why Focus on Client Care?

Client care and support are more than just answering calls and responding to emails. It’s about creating an environment where clients feel valued and understood. With competition in every industry growing tighter each day, providing top-notch client service isn’t just nice to have; it’s a necessity.

Benefits of VAs in Client Support:

  • Immediate Response: VAs are pivotal in ensuring that client inquiries are addressed without delay. By integrating VAs into your customer service strategy, you guarantee 24/7 support, making sure no client feels neglected.
  • Handling Queries and Issues: VAs are trained to handle a wide range of queries and can resolve issues efficiently using predefined workflows and escalation procedures. This immediate and effective response system increases client trust and loyalty.
  • Personalization of Client Interactions: If your business uses a CRM system, VAs can personalize interactions based on client history and preferences. This personalized approach not only resolves client issues more effectively but also makes clients feel uniquely valued.

Integrating VAs into Your Business:

  • Training and Tools: Equip your VAs with the right tools and training. Workergenix sets up tools that help VAs manage communications seamlessly across channels, from voice to messaging and email, such as a local phone number and a business email address. You can add whatever you want that is particular to your business.
  • Setting Up Processes: Define clear protocols for handling different types of client interactions. This includes integrating your VAs with your existing customer service team if you have one to provide a unified approach to client care.
  • Monitoring and Feedback: Regularly review the performance of your VAs through client feedback and interaction audits. Use this data to continuously improve your processes and training methods.

Case Study Highlight:

Let’s look at a case study from my real estate team, which implemented VAs into its client support strategy. Our entire Client Care system was set up with VAs doing everything that did not require the real estate agent’s license or expertise, freeing up the agent to do the work that only they could do as much as possible. I’m going to focus on our Client Care work here, and not touch on ALL of the customer service work the VAs did as this video is specifically about Client Care. First, someone could first become a client in the initial consultation call between a potential client and a real estate agent. If the person agreed to be a client in that call, the follow up was handed off to the VA team. They would do email introductions between that client and lenders, property managers, contractors, whoever the client needed to speak with to move forward on buying or selling a house. Those introductions would occur within 1 business day, all done by a VA. At the same time, the VA would prep the contract paperwork for the agent to review and send to the client for e-signature. For a home buyer, the VA would also set up an MLS search within that first business day, so the buyer would immediately get a daily email with houses on the market that met their specific search criteria.

During the client’s time as a client, the VA had multiple steps they would complete in either the home buying or home selling process, including client care work.. These would include getting necessary information for the agent from the client, preparing contract documents, and giving the client updates. After the transaction, the VA followed up at one month and one year to check on the client, see if they needed anything we could help with, and again thank them for their business. These are all tasks that would have either happened more slowly, or not at all, if there wasn’t a VA to do them.

Conclusion:

Incorporating virtual assistants into your client care strategy can significantly enhance your ability to meet and exceed client expectations. If you’re looking to improve client satisfaction and retention, consider how VAs might be the right addition to your team. For more details on how to implement effective virtual assistant strategies in your business, reach out to schedule a discovery call.”

A woman pointing upwards with the text "Is Your Executive Assistant the Secret Weapon You Need for Lead Generation?" in bold letters.

Is Your Executive Assistant the Secret Weapon You Need for Lead Generation?

by Dwayne GuevarraBusiness Growth, Client Relationship, Outsourcing, Productivity, SalePosted on Comments are Disabled

Maximizing Lead Generation with Your Executive Assistant: A Guide for Business Owners

In today’s competitive business landscape, effective lead generation is crucial to driving growth. However, as a business owner, your time is best spent closing deals, not chasing leads. That’s where your executive assistant comes in. With the right training and guidance, your executive assistant can become a powerful asset in generating and qualifying leads, allowing you to focus on what you do best. In this video, we’ll explore how to onboard and train your assistant to handle various aspects of lead generation, from research to follow-ups.

And if you are considering hiring a VA, head over to workergenix.com, link on the comments, and get our FREE Delegate or Die guide. It’s a checklist of 100 tasks that you can delegate today to level up your business. Go to workergenix.com to get it now!

Now let’s dive in to how an executive assistant VA can help with lead gen!

Onboarding and Training Your Executive Assistant for Lead Generation

The first step in maximizing your executive assistant’s potential is proper onboarding and training. Start by familiarizing your assistant with your business’s target market and ideal customer profile. Understanding who your potential leads are is essential for effective lead generation.

Next, provide your assistant with the tools and resources they need to succeed. This might include access to CRM software, lead databases, and any specific guidelines you have for qualifying leads. The goal is to empower your assistant to work independently and efficiently, so clear communication and expectations are key.

Lead Research: Identifying and Qualifying Potential Leads

Lead research is the foundation of any successful lead generation strategy. Your executive assistant can be trained to identify and qualify potential leads specific to your industry, whether you’re in a service-based business or real estate investing.

Teach your assistant to use tools like LinkedIn Sales Navigator, industry-specific databases, and advanced search techniques to find leads that match your ideal customer profile. They should also be able to assess the quality of these leads, determining whether they are a good fit for your business. This process saves you time and ensures that you’re only pursuing the most promising prospects.

Email Outreach: Crafting and Managing Campaigns

Cold email campaigns can be a highly effective way to reach potential clients, but they require careful management. Your executive assistant can take charge of creating and managing these campaigns, ensuring that your messages resonate with the right audience.

Start by training your assistant to draft personalized email templates that speak directly to the pain points of your target market. They should also manage your email list, segmenting it based on factors like industry, company size, and lead quality. By automating follow-ups and tracking responses, your assistant can keep your email outreach organized and effective.

Social Media Prospecting: Engaging with Leads Online

Social media platforms like Facebook, LinkedIn, and Instagram offer a wealth of opportunities for lead generation. Your executive assistant can play a crucial role in prospecting on these platforms, helping you connect with potential clients where they are most active.

Teach your assistant to use social media tools to identify and engage with leads. This could involve joining industry-related groups, participating in discussions, and reaching out to potential clients through direct messages. The key is to build relationships and establish your business as a trusted authority in your field.

Database Management: Keeping Your Leads Organized

An organized lead database is essential for effective follow-ups and conversions. Your executive assistant can manage your CRM system, ensuring that all lead information is up-to-date and easily accessible.

This includes entering new leads into the database, updating contact information, and tracking interactions. By keeping your database well-organized, your assistant ensures that no lead falls through the cracks, allowing you to follow up at the right time with the right message.

Follow-Up Strategies: Nurturing Leads Through the Sales Funnel

Follow-ups are where many businesses lose potential clients, but with the right strategy, they can be a powerful tool for conversion. Your executive assistant can implement effective follow-up sequences, keeping leads engaged as they move through the sales funnel.

Train your assistant to schedule follow-up emails, calls, or meetings at regular intervals, tailored to the specific needs of each lead. They should also track the progress of each lead, adjusting the follow-up strategy as needed to keep the conversation moving forward. This consistent communication helps build trust and keeps your business top-of-mind for potential clients.

Sales Call Preparation: Ensuring Successful Meetings

Finally, preparing for sales calls and meetings is a critical aspect of lead generation. Your executive assistant can handle the research and scheduling for these meetings, ensuring that you are fully prepared to close the deal.

This involves gathering relevant information about the lead, including their needs, pain points, and previous interactions with your business. Your assistant can also prepare talking points, questions, and any necessary materials, so you can focus on delivering a compelling pitch.

Conclusion

By effectively training your executive assistant to manage lead generation, you can significantly boost your business’s growth potential. From lead research and email outreach to social media prospecting and sales call preparation, your assistant can handle the heavy lifting, allowing you to focus on closing deals and expanding your business. If you’re ready to take your lead generation efforts to the next level, consider how a skilled executive assistant can make all the difference.

Reach out to schedule a discovery call

A laptop displaying bar and pie charts with a calendar on a tablet next to it.

Is Your Executive Assistant Unlocking Your Business Growth? Here’s How They Can Supercharge Your Lead Generation

by Dwayne GuevarraBusiness Growth, Client Relationship, Outsourcing, Productivity, SalePosted on Comments are Disabled

Is Your Executive Assistant Unlocking Your Business Growth? Here’s How They Can Supercharge Your Lead Generation

In the fast-paced world of entrepreneurship, growth-minded business owners know that the key to scaling lies in efficient operations and relentless lead generation. But here’s a game-changer: What if your executive assistant could do more than just manage your schedule? What if they could be the catalyst for your business’s lead generation efforts?

Training Your Executive Assistant for Effective Lead Generation

One of the most overlooked assets in a business owner’s toolkit is their executive assistant. With the right training, your assistant can transition from a support role to a growth enabler, driving lead generation and helping you focus on closing deals and scaling your business. Here’s how you can onboard and train your executive assistant to become a lead generation powerhouse.

Lead Research: Pinpointing High-Value Prospects

Effective lead generation starts with thorough research. Equip your executive assistant with the techniques needed to identify and qualify leads specific to your industry—whether you’re in a service-based business or real estate investing. Train them to use tools like LinkedIn Sales Navigator, industry databases, and advanced search queries to find potential clients who are a perfect fit for your offerings.

For instance, in the real estate sector, your assistant can focus on finding property owners or investors who are actively looking for opportunities. In service-based businesses, they can identify companies that match your ideal client profile based on their industry, size, and pain points.

Email Outreach: Crafting Cold Email Campaigns That Convert

Cold email campaigns can be a goldmine for lead generation, but only if executed correctly. Leverage your executive assistant’s organizational skills to manage these campaigns. Teach them to craft personalized email templates that resonate with service-based business owners, using tools like Mailchimp or HubSpot to manage and track the outreach efforts.

Your assistant can segment your email lists, personalize outreach based on the prospect’s needs, and even automate follow-ups. This not only saves you time but also ensures that your outreach is consistent and professional.

Social Media Prospecting: Tapping into the Power of LinkedIn and Beyond

Social media is more than just a marketing tool; it’s a powerful platform for prospecting. Train your executive assistant to use platforms like LinkedIn, Facebook, and Instagram to find and engage with leads. On LinkedIn, for example, they can join relevant groups, participate in discussions, and connect with decision-makers who fit your target profile.

Teach them to use LinkedIn’s advanced search features to narrow down prospects by industry, job title, and geographic location. On platforms like Instagram, they can engage with potential leads by commenting on posts, sharing relevant content, and building relationships that can later be converted into business opportunities.

Database Management: Keeping Your Lead Pipeline Clean and Organized

A well-maintained lead database is crucial for effective follow-up and conversion. An executive assistant trained in database management can ensure that your CRM is up-to-date with the latest information on your leads. This includes contact details, communication history, and any notes from past interactions.

With an organized database, your assistant can help you segment your leads based on their stage in the sales funnel, enabling more targeted follow-ups and better conversion rates.

Follow-Up Strategies: Nurturing Leads Through the Sales Funnel

The fortune is in the follow-up, as the saying goes. Your executive assistant can be instrumental in developing and implementing follow-up sequences that nurture leads through the sales funnel. Whether it’s scheduling a series of reminder emails, setting up calls, or sending out personalized content, a proactive follow-up strategy keeps your business top-of-mind for potential clients.

Sales Call Preparation: Maximizing Your Meeting Success

Preparation is key to closing deals. Have your executive assistant handle the groundwork for your sales calls. They can research the lead’s company, gather relevant industry data, and even prepare talking points or questions that will resonate with the potential client. This ensures that every meeting you enter is strategic and aligned with your business goals.

Conclusion: Empower Your Assistant, Empower Your Business

By transforming your executive assistant into a lead generation asset, you’re not just delegating tasks—you’re strategically investing in your business’s growth. With proper training, your assistant can take on the heavy lifting of prospecting, outreach, and follow-up, freeing you to focus on what you do best: growing your business.

So, ask yourself, is your executive assistant unlocking your business’s full potential? If not, it might be time to start training them to become the growth engine your business needs.

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The Essential Role of Social Media Marketing in Boosting Business Growth and Engagement

by Adrienne GreenBusiness Growth, Client Relationship, Outsourcing, Productivity, Technology & AutomationPosted on Comments are Disabled

Social media marketing has become an indispensable tool for businesses looking to reach out to their target audience, increase brand awareness, and drive more sales. With more than 4.2 billion active social media users worldwide, social media platforms have become a critical part of any digital marketing strategy. In this blog, we will take a closer look at social media marketing and why it is so essential for businesses of all sizes.

What is Social Media Marketing?

Social media marketing involves using social media platforms such as Facebook, Instagram, Twitter, and LinkedIn to reach out to your target audience and promote your products or services. It involves creating and sharing content, running ads, and engaging with your followers to build brand awareness, drive website traffic, and generate leads and sales.

Why is Social Media Marketing Important?

Increased Reach: Social media platforms allow businesses to reach a vast audience, including people who may not have heard of their brand or products otherwise.

Cost-Effective: Social media marketing can be very cost-effective, making it an ideal marketing channel for small and medium-sized businesses.

Engagement: Social media platforms enable businesses to engage with their target audience and build relationships with them. This can lead to increased customer loyalty and advocacy.

Data Insights: Social media platforms provide businesses with valuable data insights into their target audience’s behavior, preferences, and interests. This information can be used to refine marketing strategies and improve targeting.

Brand Building: Social media marketing is an excellent tool for building brand awareness and equity. It enables businesses to showcase their unique value proposition and personality, creating a memorable impression on their target audience.

How to Develop a Social Media Marketing Strategy

Define your target audience: Identify your ideal customer and their demographics, interests, and pain points.

Choose the right social media platforms: Select the social media platforms that your target audience frequents the most.

Set goals and objectives: Define what you want to achieve through social media marketing, such as increased website traffic, leads, or sales.

Develop a content strategy: Create a content plan that aligns with your goals and objectives, and resonates with your target audience.

Implement a posting schedule: Consistency is key when it comes to social media marketing. Develop a posting schedule and stick to it.

Engage with your followers: Respond to comments, messages, and mentions promptly, and encourage engagement by asking questions and running contests.

Measure and analyze: Track your social media metrics, such as reach, engagement, and conversions, to measure the success of your social media marketing efforts.

Final Thoughts

Social media marketing is a powerful tool for businesses looking to connect with their target audience, build brand awareness, and drive more sales. By developing a social media marketing strategy, businesses can leverage the unique features of each platform to reach their goals and objectives effectively. With social media continuing to grow in popularity, businesses that embrace social media marketing are likely to reap the rewards of increased visibility, engagement, and revenue.

Don’t miss out on the incredible benefits of social media marketing! Start developing your strategy today to connect with your target audience, increase brand awareness, and drive more sales. By leveraging the unique features of each platform, you can effectively achieve your goals and objectives. 
With social media only continuing to grow in popularity, now is the time to embrace this powerful tool and reap the rewards of increased visibility, engagement, and revenue for your business.  Contact us now and start seeing results!

2023 Real Estate Agent’s Marketing Strategies

by Adrienne GreenBusiness Growth, Client Relationship, Outsourcing, Productivity, SalePosted on Comments are Disabled

In today’s market, being competitive as a real estate agent is more crucial than ever. With so many options for customers and sellers, it’s critical to stand out and market yourself and your services efficiently. In this article, we’ll look at some of the best real estate marketing ideas for 2023.

Make use of social media.

Social media channels such as Facebook, Instagram, and LinkedIn are great places to communicate with new clients and promote your listings. Maintain a consistent posting schedule and vary your material by giving industry news, real estate tips, and behind-the-scenes looks at your work. You may also utilize social media to reach out to specific audiences by running targeted ads.

Build a professional website.

In today’s digital world, any real estate agent must have a website. Your website should serve as a central center for all your internet marketing efforts, with information about your services, listings, and contact information. To attract visitors to your site, consider introducing a blog section where you can provide real estate ideas and news.

Make connections with other industry professionals.

Networking is essential in any industry, including real estate. Relationships with other industry specialists, such as mortgage brokers, house inspectors, and fellow agents, can lead to referrals and keep you up to date on new listings and market trends.

Make use of email marketing.

Email marketing is a great approach to staying in touch with previous customers and new leads. You can use email to send newsletters, new listing updates, and real estate tips. To ensure that you are sending relevant information to the correct people, personalize your emails and segment your list.

Make use of online reviews and ratings.

Online reviews and ratings are critical for any business, including real estate. Encourage your clients to submit reviews on platforms such as Zillow and Yelp, and reply to any bad remarks professionally. Positive feedback and high ratings might help you acquire new clients and improve your reputation.

Provide useful resources.

Providing useful information to your clients and potential leads is an excellent way to establish trust and demonstrate competence. Consider developing a real estate newsletter or blog, hosting informative webinars, or providing free house evaluation services. You may distinguish yourself from other agents and position yourself as a go-to source for real estate knowledge by providing helpful resources.

Collaborate with other companies.

Collaboration with other local businesses can be a fantastic approach to reaching new clients and creating relationships. Consider cooperating with home staging companies, interior designers, or local home improvement businesses to provide your clients with a holistic package.

There are numerous marketing tactics that real estate brokers can employ in order to stand out in a congested field. There are numerous ways to effectively promote yourself and your services, ranging from using social media and developing a professional website to networking with other industry professionals and providing important information. You may effectively reach your target audience and build your business by staying up to date on the newest trends and applying a mix of traditional and digital marketing strategies.

Hire a virtual professional.

If you want to take your real estate marketing to the next level, you might want to consider hiring a virtual professional. A virtual professional is someone who can handle various tasks for you remotely, such as digital marketing, social media management, lead generation, and administrative support. By delegating these tasks to someone with expertise in digital marketing, you can free up your time and focus on the most profitable aspects of your business: meeting clients and closing deals.

One of the best places to find a virtual professional for your real estate business is Workergenix. Workergenix is there to connect you with qualified and experienced virtual professionals who can help you grow your business. Whether you need help with website design, SEO, content creation, or email marketing, Workergenix has a virtual professional for you.

With Workergenix, you can have your own talented and reliable virtual professional who can handle the marketing and admin tasks for you. This way, you can save time and money while increasing your productivity and efficiency.

To learn more about how Workergenix can help you with your real estate marketing needs, click here.

Benefits of Digital Marketing

by Adrienne GreenBusiness Growth, Client Relationship, Outsourcing, Productivity, Sale, Technology & AutomationPosted on Comments are Disabled

Digital Marketing

Digital marketing is an umbrella term for the marketing of products or services through the use of digital technologies, primarily the internet, but also mobile phones, display advertising, and any other digital medium.

The evolution of digital marketing since the 1990s and 2000s has altered how brands and businesses use technology and digital marketing for marketing. As digital platforms are increasingly incorporated into marketing plans and people use digital devices instead of going to physical stores, digital marketing campaigns are becoming more common.

The use of digital marketing is determined by the marketing objectives of the organization. The organization may want to generate more leads, build its brands, increase sales, or improve brand engagement. Having a website is only one aspect of digital marketing. The website must be visually appealing and easy to navigate, as well as contain high-quality content that reflects the nature of the business.

Benefits of Digital Marketing

  1. You can target both a local and an international audience. You can also tailor a campaign to specific demographics such as gender, location, age, and interests. This indicates that your campaign will be more effective.
  2. Your audience can choose how they want to receive your content. One person prefers to read a blog post, while another prefers to watch a YouTube video. Most people dislike receiving sales flyers in their mailboxes or phone calls at inconvenient times about products they are uninterested in. Online users have the option to opt-in or out of communications, which is often relevant because they were the ones searching for it in the first place.
  3. It is possible to interact with your audience. Utilizing social media network interaction is highly encouraged. You can encourage your prospects, clients, and followers to take action by visiting your website, reading about your products and services, rating them, purchasing them, and providing feedback to your market.
  4. Digital marketing is inexpensive. Although some people invest in paid ads online, the cost is still lower than traditional marketing.
  5. Data and outcomes are easily recorded. You can monitor your campaigns at any time using Google Analytics and the insights tools provided by the majority of social media channels.
  6. Equal playing field. With a solid digital marketing strategy, any business, regardless of size, can compete with any competitor. Online, a clean, well-thought-out site with a smooth customer journey and excellent service reigns supreme – not size.
  7. Real-time in results. You don’t have to wait weeks for a boost to your business, as you would until a fax form is returned. At the touch of a button, you can see an increase in the number of visitors to your site and subscribers, peak trading times, conversion rates, and much more.
  8. Brand Development. A well-maintained website with quality content that addresses the needs and adds value to your target audience can provide significant value and lead generation opportunities. The same can be said about using social media and personalized email marketing.
  9. Viral. How frequently do your customers and prospects pass your sales flyers around? Using social media share buttons on your website, email, and social media channels allows your message to be shared quickly online. Given that the average Facebook user has 190 friends, and that 12% of their friends see their liked posts, your single message has been seen by 15 new prospects. Imagine a number of them liking and sharing your message, and their friends doing the same. That is why high-quality content is essential.

If you want to learn more about the information presented above, we can assist you. Workergenix is a company that provides Virtual Professionals who have been trained to do administrative work, social media management, sales, and marketing, among other things. What areas of your business require assistance? Are you ready to make better use of your time, grow your business, and delegate work tasks? Set up a free consultation with Workergenix right away! 

For your free, no obligation, consultation, click here.

Why do you need to hire an Administrative Assistant to your company?

by Adrienne GreenBusiness Growth, Client Relationship, Outsourcing, Productivity, Sale, Technology & AutomationPosted on Comments are Disabled

Why do you need to hire an administrative assistant for your business?

Whatever industry you are in, there is an administrative side to your business operation. To run the process smoothly, administrative assistants should be part of the team.  All clerical tasks, including organizing meetings, generating reports, and taking phone calls, can be handled by the assistant. Because as your company grows, you may receive more inquiries, inbound sales, service requests, and so on. All of these manual, repetitive, and reactive processes will expand. When that time comes, you may require a fresh set of eyes to assist you with your business functions, allowing you to focus on the most profitable tasks.

According to Bethany Gallea (2019), there are 5 benefits of hiring an Administrative Assistant.

The five benefits of Hiring an Administrative Assistant are the following: 

  1. It will free up your time. Having an assistant will make your life easier. Clearing tasks at your desk will be done by your assistant, so you’ll have more time for what you need to focus on. 
  1. Administrative Assistant Streamlines clerical duties. Every business owner procrastinates about one duty or another, you tend to leave tasks to the last minute. But if you have your assistant can do all these things by streamlining all of these tasks. 
  1. The communication hub to connect everyone. An assistant can help you to reach out to those customers or clients who need your assistance.   Hiring an administrative assistant to assist you with the administrative side of your business is a brilliant move. An administrative assistant job description is a detailed document that lists job details, duties, and expectations for the position. It also includes information about your company’s compensation, benefits, and culture. With all of this in place, an effective job description will assist you in the future in hiring the right administrative assistants for your company.
  1. A Welcoming Presence in the Office. An administrative Assistant may be in charge to greet visitors arriving on site and helping them connect with other people. Having an assistant will make your life easier in terms of communicating with your clients and customers.
  1. They can Offset Your Weaknesses. We people tend to have strengths but obviously, we have to offset our weaknesses to know our strengths. The job we are doing right now is our strength. The help of Administrative Assistants is the one that can strengthen us.

Does hiring an administrative assistant make sense for your business in Chattanooga, Hamilton and Tennessee?

An administrative assistants are essential for all types of businesses. They are the one who will be in-charge in creating a productive day in all call clerical tasks, including organizing meetings, generating reports, and taking phone calls, which can be handle by the assistant. Whether you’re a high-level executive or a middle manager, you probably have a lot of important responsibilities and duties that keep you busy every day—along with some less important tasks that consume more of your time than you would like. If items in the latter category are preventing you from completing more important tasks, it may be time to seek assistance. In other words, you should most likely hire an administrative assistant. With that, hiring an administrative assistant or virtual professionals make sense in Chattanoga, Hamilton and Tennessee. As hiring Administrative Assistants in Chattanooga Business will be a big help to play a critical role in organizing, managing, and administering an office. Also,  it will play some of your duties and responsibilities. 

 Duties & Responsibilities:

  • Answering phone calls for the office and management team
  • Managing emails, calendar, and scheduling tasks for Leadership
  • Creating presentation materials that are client ready.
  • Willing to run company errands as needed
  • Ordering office supplies and keeping inventory of office supplies

Where can you get the best Administrative Assistant?
A great administrative assistant can help your office run smoothly by answering phones, scheduling virtual meetings, assisting remote employees with new software, creating presentations, supporting office reopenings, assisting with purchasing, or monitoring the company’s social media pages. Finding a job candidate with the right knowledge, skills, and experience to perfectly suit your requirements can be difficult when it comes to administrative assistant hiring. But when it comes to hiring administrative assistants, an excellent option is to partner with a specialized and right people or agency. With this, Workergenix can assist you with a virtual professional by providing what you need in your business. Contact us today for free, 15 minutes, no-obligation, consultation.

Top Networking Events For Businesses (Chattanooga)

by Adrienne GreenClient Relationship, Outsourcing, SalePosted on Comments are Disabled

Let’s talk about networking events for businesses. There are some great networking opportunities coming up in the Chattanooga area. We’ve compiled a list of a few of them to help you network with other local businesses to leverage the power of networking to grow your business! Below are upcoming events to review and join for CHATTANOOGA locals.

Business After Hours – Thursday, July 28th (5 to 7 p.m.) at the Chattanooga Zoo

This event is free for members, $15 if you’re not, and $10 for partner chamber members. This event provides an excellent chance to network with other business executives. While enjoying delicious food and beverages, you can gain knowledge about their businesses or organizations and share information about your product or service.

AM Networking – Wednesday, August 17th (8 to 9 a.m.) at SpringHill Suites in Ooltewah

An event from Chattanooga Chamber that is free for members but might cost for non-members. This is also a perfect opportunity to have discussions with business owners, men, and women in Chattanooga and to network your business. Enjoy having chitchats while sharing knowledge with business owners in different industries.

Live from Chattanooga TN – An Every.Black Entrepreneur Mastermind Meeting

This event is FREE on Monday, August 8th, 8:00 PM – 9:30 PM EDT located at Edney Innovation Center – The Enterprise Center 1100 Market Street, Suite 500, Chattanooga. Sits are limited but it will be streamed virtually on zoom. You’ll be with small business owners, with entrepreneurs of International Masterminds, empowering speakers to discuss books, business entrepreneurship ideas, and their perspectives and insights on entrepreneurship.

Returning Talent Entrepreneurial Expo

The location is at Family Justice Center, 5705 Uptain Road, Chattanooga, Thursday, July 28th from 06:00 PM to 08:00 PM. This event is a business expo for entrepreneurs who have been involved with the criminal justice system. There will be business owners representing various industries.

The Three Martini Lunch National Virtual Networking Event

Cost is FREE and is hosted every Tuesday at 2 P.M. EST. This is also an online event where you meet a variety of entrepreneurs around the globe aiming to establish and grow their businesses too, digitally. This was published by Rockstar Connect, a firm that goals to aid businesses for growth and development.

Minority Business Owners Roundtable: Write Your Business Plan Work Session

This is a FREE event by The Department Of Equity and Community Engagement, City of Chattanooga. The location is in Kingdom Center 730 East Martin Luther King Boulevard Chattanooga, Monday, July 11th from 6:00 PM – 7:45 PM EDT. However, the attendees are limited to 50. Tennessee’s Department of Equity and Community Engagement will host a work session for minority business owners on how to grow their businesses.

Also, as aspiring entrepreneurs, we all know how important time is. When handling a business, we also tend to have repetitive tasks daily such as data entry, email management, social media management, etc. Thankfully, since many of these tasks now can be done remotely, you can now ensure that your time for family and business is not hectic, get someone to do the daily tasks for you. Workergenix is honored to give you a virtual professional who can handle things in your business. They can help you establish your business’s online presence and help you with your business’ growth and development. It’s more affordable than you think. With their years of business experience and training, they are the ones you need for your company’s expansion. 
Consult Workergenix for more information: workergenix.com

How To be An Effective Business Owner?

by Adrienne GreenBusiness Growth, Client Relationship, Outsourcing, Productivity, Sale, Technology & AutomationPosted on Comments are Disabled

The role of the business owner evolves in tandem with the rest of the world. In both thriving and turbulent times, it appears that business owners can never relax or, at the very least, should not. They can relish their continued success for a few moments, but they’re also fully conscious that progress or success isn’t a sure thing; you never know what’s around the corner. Small-business owners, in general, and especially, are on the counterattack in today’s economic terms. Even in the last decade, their job has shifted massively. As a result, they must be resourceful in securing their businesses’ present position and paying close attention to where they’re heading in the coming years. To do so, they must keep a few pivotal points in mind.

In today’s economic climate, small-business owners are on the offensive. Be ecstatic about what you’re doing, especially if it’s something you’re good at. Don’t start anything unless you’re passionate about it. Create a business strategy for your organization and plan an exit strategy for when the unavoidable occurs. Acceptance is the key to overcoming your blunders.

Be enthusiastic about what you’re doing and where you’re good at. Your daily routine should be filled with enthusiasm. That expertise can come from previous work experience or a self hobby that you want to turn into a chosen profession. Even if a business concept appears to be massively lucrative in supposition, don’t start something unless your love is in it. Profit, whilst also vital, will most likely not keep coming in early each day and actively growing. Start doing something as long as you’re assured that you’re heart and love is in it. 
Spend time with people who will stimulate you, not people who will just agree with you. Before making a decision, you must be able to hear all viewpoints (both counterarguments). Concentrate and focus on those who provide you with their unbiased opinion rather than those who tell you what they believe you will like or want to hear. You will not learn if you surround yourself with people who only agree with everything you decide or discuss as it will never let you show what flaws you need to face and will challenge you to do something about it.
Acknowledge your employees. Your team has the potential to significantly affect you.   The truth is that you would not be where you are today if it weren’t for them. As a business owner, you only drive and captain your ship but your employees are the ones who are doing the fundamental work in mechanics to make your ship go and work for you to reach your target destination as you cannot sail alone without them.
Be enthusiastic about what you’re doing and where you’re good at. Your daily routine should be filled with enthusiasm. That expertise can come from previous work experience or a self-hobby that you want to turn into a chosen profession. Even if a business concept appears to be massively lucrative in supposition, don’t start something unless your love is in it. Profit, whilst also vital, will most likely not keep coming in early each day and actively growing. Start doing something as long as you’re assured that you’re heart and love is in it. 
Provide value to your suppliers or manufacturers. It is critical to form relationships with those with whom you do business, regardless of industry. Consider what you bring to the table and keep in mind that you both require each other. Don’t just email or text them; talk to them and get to know them. They can assist you in a pinch.
Acknowledge your customer’s perspective. This can be used for a variety of purposes, including marketing promotions and problem resolution. It is always been said that a customer is always right but that’s not often the case however it’s best to put in your effort and be considerate. It is also very advisable to put yourself in their situation and acknowledge them as you would want them to do the same thing to you if the roles were reversed so you’ll have a better connection with them. 
Plan an exit strategy. Recognize that you will have to sell your business or transfer it to someone from your family or relatives or even close acquaintances at some point. Establish a business strategy for your organization. You must understand that when the inevitable happens, you must preserve your legacy and optimize your years of effort. Be more prepared and think in advance no matter what happens so you already know what to do in case the worst scenario happens. This strategy will save you from wasting the effort and time you allotted to achieving all the work in your business.
Develop a solid, supportive team. Everybody needs a reliable team or network because there will be instances when you really can not see the light. A lot of things can happen, inevitable stuff in unexpected times. So you need somebody to cheer you up and give you a boost of optimism. As what been said, “no man is an island”. You will never be able to progress and fully comprehend what business reality truly entails unless you have someone in your corner who is trustworthy with anything and everything you ask for and who will make every effort to assist you when complications arise.
Leverage people. One of the best ways to be an effective business owner is by leveraging people. This will help you maximize people’s potential while giving you more time to do what matters. It will save you time and energy which in turn increases the productivity of your employees.
Share your achievements. It’s difficult to donate to charities or volunteer in your community when you first start out because you may not have the money or time, but it’s an essential thing to do once you have some breathing room. Businesses serve as the foundations of their societies. Donate something. It is considered necessary by your society. It attracts new employees and keeps current ones because they are proud of where they work. You never know when you might need their assistance. It also provides better consequences.
Recognize your competitors. Doesn’t that seem strange? Your rivals, on the other hand, keep you on your toes and inspire you to do better every day.   Consider many of them to be friends, and form a strong alliance with the common goal of keeping industry ethics on track. They can in a variety of ways, help you in growing your business. They might not tell you their exact tactics and techniques in the business field but acknowledging them and knowing them will let them feel that they can also benefit from you as you both have the same objective. You can learn from them in many different ways even without them telling you how they do the workflow to have progress. Be observant, it is the key thing to learn from them.

Looking to get an expert for your business or have a team of remote professionals whom you can leverage? A team or an individual with a really good track record in doing remote jobs for such businesses at an affordable price? Workergenix is an answer for you. They have well-trained and experienced experts in remote jobs such as customer service, data entry, multimedia arts and designs, content writing, etc.

Workergenix will surely assure you that quality experts will do everything for you to achieve your target objectives.

Get a free consultation at this link:  workergenix.com

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