Service Terms

Work Days

Workergenix Virtual Professionals (VP) can be expected to work up to 8 hours per day, with a 1 hour lunch break (in addition to their 8 hours of work). VPs typically work your regular business hours, however, you can request custom hours to meet your needs as long as the daily work shift is contiguous (They are not available to work 4 hours in the morning, then have a 4 hour break, then work again another 4 hours. If you need a schedule like that, we can accommodate that through two or more service subscriptions.)

Holidays and Personal Days

As part of our mission to provide the highest quality Virtual Professionals (VP) at the best value to our clients, we provide our VPs with 8 holidays and up to 5 personal days each year where they may be unavailable for work.

For client planning we do provide the Workergenix Holiday Calendar here:

VPs will provide clients with advance notice of any personal day, with the exception of reasonable emergency situations. Workergenix will do our best to provide another available VP to our clients on days their dedicated VP is off work for a personal day. We strongly encourage clients to have their VPs document their regular work procedures in their assigned Google Drive shared drive so that substitute VPs are able to maximize their productivity for our clients.


We understand that our VPs may have access to sensitive / confidential information through the course of their work with our clients. Rest assured all our VPs have signed strict non-disclosure / confidentiality agreements as part of their employment and a mutual confidentiality statements are included in all our client service agreements.