How to Eliminate Chaos and Build a Business That Runs Without You | Featuring Susan Fennema

How to Eliminate Chaos and Build a Business That Runs Without You | Featuring Susan Fennema  Most small business owners hit a wall—not because of market conditions or lack of talent—but because they’re still at the center of every decision. In the latest episode of Scale Smart Grow Fast, Susan Fennema, Chaos Eradicating Officer, Beyond …

When Sales Systems Break: How Founders Can Scale Without Burnout

When Sales Systems Break: How Founders Can Scale Without Burnout In this episode of Executive Edge Live—part of the Scale Smart, Grow Fast podcast by Workergenix—Harley Green is joined by four sales and strategy powerhouses to tackle a painful but common issue: What happens when your sales systems stop working? If your business is running …

Virtual assistants wearing headsets, working on computers and taking notes in a modern office.

Are You Losing Money by Handling Customer Service Yourself?

Are You Losing Money by Handling Customer Service Yourself? Let’s be real—entrepreneurs and business owners wear a lot of hats. But just because you can do something doesn’t mean you should. Customer service is a prime example. You might think keeping it in-house (or worse, doing it yourself) ensures quality. In reality, it’s costing you …