Qualities That a Stellar Admin Assistant Should Possess
Here are six qualities to look for in a potential leader to make sure you choose someone who will advance your team.
- Superb Language Skills
The ability to communicate effectively is one of the most crucial talents an administrative assistant should have. You should be able to identify someone who can speak for and represent your business to both customers and staff members. This includes promptly and professionally responding to incoming correspondence from clients, partners, or suppliers. Additionally, administrative assistants need to communicate with clients, visitors, and other staff members in a friendly and upbeat manner.
- Utilizing Technology
Tech-savvy administrative assistants are in high demand because they can handle data entry, team calendars, and business reports. It’s crucial to be knowledgeable with Microsoft Office programs, Google Suite, and more. Additionally, it’s not unusual for administrative assistants to assist with data entry into a virtual help desk, customer support platform, or customer relationship management (CRM) system. This means that to accomplish the work, they must have a solid understanding of computer software, and browsers, and learn new applications too.
- Outstanding Time Management Abilities
Organizing your company’s schedule is the job of a competent administrative assistant. Setting appointments, reserving space for gatherings, and sending out reminders are some examples of this. They ensure that your company works smoothly and that your team remains productive.
In some circumstances, you can also save money by using your virtual assistant to make early reservations for things like lodging and flights so you can take advantage of the cheapest prices.
- Attention to Details
Assistants must be meticulous while handling clients or employees. They spot the tiniest details like spelling and grammar mistakes or missing details essential to tasks. To ensure that the work is correct and reliable, having an eye for detail is an exceptional quality they must possess. Missing minor particulars in a report or memo gives the receiver a less-than-favorable image and opens the door for additional errors.
- Think Ahead for Unexpected Events
Regularly, administrative assistants are expected to resolve any issues that arise at work, such as printer-related issues, schedule disputes, internet connectivity issues, and, etc. In addition to being expected to be masters of all trades, administrative assistants frequently take the bulk of the criticism for anything that goes wrong.
By posting clear instructions and establishing signs that convey expectations, they can avoid issues from ever happening in the first place.
- Makes Procedures and Processes More Efficient.
As soon as you start hiring an administrative assistant for your company, they start to take the initiative and consider ways to improve efficiency in your operations. With their motivation and skills, they can take on the challenge to develop procedures, guidelines, and ways to simplify the process.
What Exactly Do Administrative Assistants Do?
Depending on the exact position, the business they work for, the sector, and other factors. The administrative assistant’s responsibilities may vary. The following are typically found in any job description for an administrative assistant:
- Planning, email, and calendar management (Sending out emails, notes, letters, faxes, and forms).
- CRM Management (Shopping and Booking).
- Booking and appointment setting (Place an order for office supplies and look for deals, book reservations, and so on).
- Give general assistance (Answer queries, explain procedures, attend to all concerns).
- Help in the creation of reports that are due regularly (Rectify and submit expenditure reports).
- Update and enforce the office’s rules and regulations (solve disputes and attend to general concerns).
Where to Find an Administrative Assistant For Your Business
There are numerous reasons for you to get an Admin Assistant for your business. Our administrative assistants at Workergenix can provide for the demands of your business virtually. We put a lot of effort into matching the top virtual professionals to help you grow your company. To free you up and work on your company’s more profitable tasks, we offer affordable service plans that will provide virtual professionals to take care of all your administrative needs. Be in line with our goal, free your time and unlock your potential! To schedule your free, no-obligation, consultation today, click here.